Terms of service
By gaining access to our services, you agree with the terms of service listed below:
First of all, we would like to thank you for choosing our services, the services are provided by Poloxio. By accessing our website, you agree to comply with our terms and conditions and that you will be responsible for the compliance with any local laws that are in effect in your region. You cannot continue accessing and using this website if you fail to agree to any of the terms and conditions listed below. Every asset on the website is protected by copyright and trademark law. The terms “we”, “us” and “our” refer to Poloxio
These terms and conditions ("Terms", "Agreement", "Terms of service") are an agreement between Poloxio ("Poloxio", "Poloxio.com", "platform", "company", "website", "site", "us", "we" or "our") and you ("User", "customer", "client" "you" or "your"). This Agreement sets forth the general terms and conditions of your use of the Poloxio.com website and any of its products or services (collectively, "Website", "Services", "Product", "Service").
1. By using Poloxio.com you agree to these terms, reading them carefully is critical to ensure you know what you’re agreeing to. If you are not in agreement with these Terms, we recommend not using our services. Poloxio.com is in no way affiliated with Facebook or Instagram or Twitch or Tiktok, or any other third-party partner of these platforms.
2. You use Poloxio.com at your own risk. You are completely responsible for complying with the social platforms rules and other legal requirements they subject their users to.
3. We are in no way responsible for any actions you take or the consequences of those actions. In no way are we to blame for your accounts being restricted or banned for any reason. Poloxio is not liable if any of your accounts got banned or restricted for any reason, we are not responsible for any of your actions.
4. In no way do we guarantee a certain number of followers based on your purchase. We also do not guarantee any likes, views, or followers... We do not take any responsibility if you receive less or more followers than what you've ordered.
5. We don’t ensure that you will experience the uninterrupted, error-free, continuous, error-free operability of our services.
6. We do not take any responsibility for anyone who contacts you from using our services, which includes any harm, scam, abuse, or harassment you might experience.
7. By using our services and purchasing them, you are agreeing that you totally understand what your purchase entails and you are also in agreement that you won’t file a fraudulent dispute via your payment processor against us.
8. Our team at Poloxio.com reserves the right to suspend, cancel, withdraw, or modify the entire or part of our service or any of it's content whenever necessary with no notice and without any liability.
9. Any purchase on our website is not refundable, but in case we do refund an order then it can take up to 35 business days to be completed.
10. Poloxio is not liable if you receive less or more followers, likes and views than what you've ordered, we do not guarantee any number of followers, likes and views.
11. It is the sole responsibility of our customers to check back on our terms to see if they have changed in any way.
12. Address and contact details: Inclusion is mandatory.
13. We reserve the right to change the terms of service without any notice. You are expected to read all the terms of service before placing every order to ensure you are up to date with any changes or any future changes.
14. Poloxio.com is a reseller and you will only use this website in a manner which follows all agreements made with Instagram/Facebook/Twitch/Tiktok and other social media sites of their individual service pages.
15. Poloxio.com rates/prices are subject to change at any time without notice.
16. Poloxio.com does not guarantee a delivery time for any service. We offer our best estimations for when the order will be delivered. This is only an estimation and Poloxio will not refund orders that are processing or if you feel they are taking too long.
17. Poloxio.com is not affiliated with Instagram, tiktok, twitch, facebook or any of their third-party partners in any way.
18. We are not responsible for your actions and their consequences. We are not to blame if any of your social media accounts are banned for any reason.
19. The expected number of followers, likes, and views is not guaranteed to you in any way, also the actual number of followers, likes, and views might be different from the expected number. Poloxio is not liable if that happens.
20. By using this site, you must be at least 18 years of age. If you are under 18 and are at least 13 you may use this site under the supervision of a parent or legal guardian who agrees and accepts the user terms of service agreement.
21. Poloxio is not liable for any kind of damage/loss of videos, photos, sales, profit, social media accounts, and/or any other information during or after your order is delivered, please note that you use our site at your own risk.
22. Poloxio uses the information that you send us to complete your order. We also use your information to send you upcoming promotions, coupons, and information about any 3rd party websites that you might be interested in, Poloxio never sells your information to anyone.
23. You as a buyer of this website, it is your responsibility to ensure that your accounts are set to the public within the delivery time of Poloxio.com
24. By placing an order with us (entering your email address), you are giving permission to Poloxio for sending you order details, promotional emails including coupon codes and newsletters.
25. Your social media accounts must be public when the order is initiated and should remain “Public” while the order is completely delivered.
26. Once your order is successfully delivered, We will not accept any request to remove the followers, likes and views. also we can't transfer them.
27. Poloxio.com is in no way liable, nor offers a refund for the following occurrences: account suspension, account deletion, extra followers/likes/views, video deletion, post deletion, followers/likes/views drop off, done by Instagram, facebook, tiktok, twitch or yourself.
28. We NEVER ask for any password, It’s completely the sole responsibility of the customer to keep his/her account safe.
29. We will not be responsible for any kind of damages you, your company or your business may suffer... Also since Poloxio uses the Internet to deliver services, we cannot guarantee uptime or availability of our website or services.
30. Poloxio is not liable if you receive less or more followers, likes and views than what you've ordered. We do not guarantee any amount of likes, views, or followers...
31. In no event shall Poloxio or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption...) arising out of the use or inability to use the materials on Poloxio's Internet site, even if Poloxio or a Poloxio's authorized representative has been notified orally or in writing of the possibility of such damage.
32. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected. We cannot guarantee any levels of growth for any of our services and results. We may employ alternative methods of account growth at the discretion of the company. These methods include external account promotions across external websites. Methods such as these are employed to increase followers, likes and other engagement on the clients account. The customer agrees to these methods of growth and terms and agrees that Poloxio and its officers, owners, directors, shareholders, employees and other representatives will not be liable for any complaints related to the quality, quantity or legitimacy of followers, views, likes and other forms of social media engagement received.
33. No person is authorized to use, copy or distribute any portion of the website including related graphics.
34. We do not guarantee a certain number of followers, likes and/or views based on your purchase. We do not take any responsibility if you receive less or more followers than what you've ordered. We do not guarantee any amount of likes, views, or followers...
35. We reserve the right to cancel any order at any time and Poloxio is not liable for any kind of problem/damage/loss that might be caused by the order cancellation.
36. We will not be responsible for any kind of problems or damages you, your company or your business may suffer... Poloxio.com is in no way liable, nor offers a refund for the following occurrences: account suspension, dropped followers, dropped likes, dropped views, account deletion, extra followers, extra likes, extra views, video deletion, post deletion, business interruption, any interruption, followers/likes/views drop off... (during or after your order is delivered)
37. You agree not to hold Poloxio or anyone associated with Poloxio, under no circumstances, for any claim relating to any breach of the terms or conditions of this agreement. You also agree not to hold Poloxio or anyone who is connected to Poloxio responsible for any type of losses or damages of any kind that might arise while using this site.
38. We absolve from the responsibility if your account gets banned or suspended whilst using our services. You are the only one accountable for your actions.
39. Poloxio is not liable if you receive spam, fake, or inactive followers, likes and/or views. We're not responsible if you don't like the quality.
40. We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
41. Poloxio reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. You agree that Poloxio shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service.
42. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of services or pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any service at any time.
43. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected. Results, including the quantity, quality and legitimacy of followers, likes, subscribers, and any other form of social media engagement received on behalf of the service, is not guaranteed in any way.
44. Poloxio and it's parent, subsidiaries, affiliates, officers, directors, shareholders, employees, agents, attorneys, partners, licensors and other representatives shall not be liable for any complaints pertaining to the quality, quantity or legitimacy of followers, likes, views, and any other form of social media engagement received on behalf of the service.
45. Poloxio and its owners are not liable for damages incurred due to a decrease in followers, views, likes or other forms of social media engagement experienced by the client at any point in time.
46. These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Canada.
47. We reserve the right to refuse service to anyone for any reason at any time.
48. Poloxio is not affiliated with any social media networks (Facebook, Instagram, TikTok, Spotify and so on). It is also your responsibility to comply with the social media networks rules and regulations. Any legislation that you are subject to, you are using Poloxio at your own risk.
49. We are not responsible for any damage occurring to your social media accounts or your business. It’s your own responsibility to abide by their terms and conditions.
50. We only request your handle name (social media account) to obtain the username (username or the link). Therefore, we don’t require any password. Your social media account should always be public. We can’t deliver the order in case your account is private. It’s your sole responsibility to always check our terms and conditions.
51. We reserve the right at any time without any notice to refill or top up your order account's followers, likes and/or views. Poloxio and its owners are not liable if you didn't want the refill for any reason.
52. We provide lifetime refill/topup service as long as we're the only provider that delivered your followers and likes. That means if you order followers from other websites too, then we can't provide lifetime refill/topup service. We reserve the right at any time without any explanation to reject any refill or top up request.
54. Questions about the terms of service should be sent to us at Team@Poloxio.com
DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall Poloxio, our directors, officers, employees, owners, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
You expressly understand and agree that Poloxio and its parent, owners subsidiaries, affiliates, officers, directors, shareholders, employees, agents, attorneys, partners, licensors and other representatives shall not be liable to you for any direct, indirect, incidental, special, consequential or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Poloxio has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; (v) the quality, quantity or legitimacy of followers, likes, subscribers, and any other form of social media engagement received on behalf of the service; or (vi) any other matter relating to the service; You expressly understand and agree that your use of the service is at your sole risk. The service is provided on an “as is” and “as available” basis. Poloxio and its parent, owners, subsidiaries, affiliates, officers, directors, shareholders, employees, agents, attorneys, partners, licensors and other representatives expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement. Poloxio and its parent, owners, subsidiaries, affiliates, officers, directors, shareholders, employees, agents, attorneys, partners, licensors and other representatives make no warranty that: (i) the service will meet your requirements; (ii) the service will be uninterrupted, timely, secure or error-free; (iii) the results that may be obtained from the use of the service will be accurate or reliable; (iv) the quality of any products, services, information or other material purchased or obtained by you through the service will meet your expectations; and (v) any errors in the software will be corrected. Any material downloaded or otherwise obtained through the use of the service is accessed at your own discretion and risk, and you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material. No advice or information, whether oral or written, obtained by you from Poloxio or through or from the service shall create any warranty not expressly stated in the TOS. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. Services delivered will not be held accountable to Poloxio. The Company may not be held liable for any potential damages incurred. We may directly step in and take what we deem appropriate action against the Customer or partner depending on circumstance. In no event will you or us have any liability to the other for lost profit, revenue, or any circumstantial, incidental, consequential, punitive, or other forms of damages however they may have been caused, whether in contract, tort, or under any other theoretical circumstance of liability and regardless of whether the party has been advised of the possibility of the aforementioned damages. You will have no financial liability to us for a breach of these Terms, and our maximum aggregate liability to you for any alleged breach of these Terms is ONE HUNDRED CANADIAN DOLLARS (100 CAD).
YOU AGREE THAT, TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY PROBLEMS OR DISSATISFACTION WITH POLOXIO IS TO STOP USING THE SERVICES.
Poloxio, its employees, owners, agents, and its directors do not accept any liability and you hereby agree to release us of any liability arising (whether directly or indirectly) out of the information provided through the Platform, or any errors, in or omissions from information on the Platform. Poloxio is not liable for any loss (whether directly or indirectly) caused by your actions or decisions based on your reliance on the information provided to you through the Site, nor caused by the delay, malfunction of the operation or the availability of the Platform.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW POLOXIO, ITS EMPLOYEES, OWNERS, OFFICERS, AGENTS, AFFILIATES, SUCCESSORS, SUPPLIERS, ASSIGNEES OR LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOOD-WILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF YOUR ACCESS OR USE OR INABILITY TO ACCESS OR USE THE PLATFORM, THIRD-PARTY APPLICATIONS OR THIRD-PARTY APPLICATION CONTENT, INCLUDING WITHOUT LIMITATION ANY OFFENSIVE OR ILLEGAL CONDUCT OF OTHER USERS OF THE PLATFORM, REGARDLESS OF LEGAL THEORY, EVEN IF POLOXIO HAS BEEN ADVISED OF THE POSSIBILITY OF THOSE DAMAGES AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
Changes to Terms of Service
You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
TO THE FURTHEST EXTENT PERMITTED BY APPLICABLE LAW AND EXCEPT AS OTHERWISE PROVIDED IN THIS AGREEMENT, YOUR AGREE DURING THE TERM OF THIS AGREEMENT, THAT POLOXIO MAY: (1) REVISE THE TERMS AND CONDITIONS OF THIS AGREEMENT; AND/OR (2) CHANGE PART OF THE SERVICES PROVIDED UNDER THIS AGREEMENT AT ANY TIME WITHOUT ANY CLAIM TO COMPENSATION OR SPECIAL TERMINATION RIGHT FOR YOU. WE WILL POST SUCH CHANGES, REPLACEMENTS AND UPDATES ON THE PLATFORM AND SUCH CHANGE, REPLACEMENT AND UPDATE TO OUR TERMS OF SERVICE AGREEMENT WILL TAKE EFFECT IMMEDIATELY UPON POSTING. YOU ARE CONSENTING TO KEEP YOURSELF UP TO DATE WITH THE LATEST POSTED TERMS OF SERVICE AGREEMENT AND YOU ACCEPT AND ARE BOUND BY SUCH CHANGE, REPLACEMENT AND UPDATE IF YOU ACCESS OR USE OUR SERVICE AFTER WE HAVE POSTED UPDATED TERMS OF SERVICE.
You agree to indemnify and hold Poloxio and its parent, owners, subsidiaries, affiliates, officers, directors, shareholders, agents, attorneys, employees, partners, licensors and other representatives harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of, or in connection with, (i) Content you submit, post, transmit or otherwise make available through the Service, (ii) your use or access of the Service, (iii) your connection to the Service, (iv) your violation of the TOS, (v) your violation of any rights of another, (vi) any taxes arising in connection with your purchase or use of the Service in any jurisdiction, domestic or otherwise, including, without limitation, sales and use tax, (vii) the quality, quantity or legitimacy of followers, likes, views, and any other form of social media engagement received on behalf of the service, or (viii) any other matter relating to the service
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
Certain content, products and services available via our service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
Acceptable use policy
(i) send or otherwise post unauthorized commercial communications (such as spam) through the Platform;
(ii) collect Users' content or information, or otherwise access the Platform using automated means (such as harvesting bots, robots, spiders, or scrapers) without our permission;
(iii) upload viruses or other malicious code;
(iv) bully, intimidate, or harass any other User;
(v) post or transmit content which is illegal, hateful, obscene, threatening, incites violence, insulting, defamatory, infringing of intellectual property rights, invasive of privacy, or contains graphic or gratuitous violence or is otherwise objectionable to third parties;
(vi) harass, threaten, embarrass or cause distress or discomfort upon another individual or entity or impersonate any other person or entity or otherwise restricting or inhibiting any other person from using or enjoying the Platform;
(vii) take any action creating a disproportionately large usage load on our Platform unless expressly permitted by Poloxio;
(viii) post or transmit content that is misleading.
(ix) communicate any information or content that you do not have a right to make available under any law or under contractual or fiduciary relationships, or otherwise infringes or violates someone else's rights;
(x) encourage participation in or promote any contents, pyramid schemes, surveys, chain letters or spamming, or unsolicited emailing through the Platform;
(xi) post or transmit hyperlinks to other websites that violate these Terms;
(xii) facilitate or encourage any violation of these Terms.
- All references to the singular include the plural and vice versa and the word “includes” should be construed as “without limitation”.
- Words used herein regardless of the number and gender specifically used shall be deemed and construed to include any other number, singular or plural, and any other gender, masculine, feminine, or neuter, as the context requires.
- Reference to any statute, ordinance, or other law includes all regulations and other instruments and all consolidations, amendments, re-enactments or replacements for the time being in force.
- All headings, numbered, bullet points, bold typing, and italics (if any) have been inserted for convenience of reference only and do not define, limit or affect the meaning or interpretation of the terms of this Agreement.
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
If any part of these Terms is found to be invalid, illegal or unenforceable in any respect, it will not affect the validity or enforceability of the remainder of the Terms.
Titles, bullet points
The section titles and bullet points in the Terms are for convenience only and have no legal or contractual effect.
Any failure to exercise or enforce any right or the provision of this agreement shall not constitute a waiver of such right or provision.
Governing Laws and Choice of Forum
This Agreement shall be governed by and construed under the laws of Canada, without regard to its conflict of law provisions, as applied to agreements entered into and to be performed in Canada by the Canadian residents. You agree that if you have any dispute with Poloxio you will contact us in order to settle through negotiations and mutual understanding. If the solution can not be reached in negotiations you agree and hereby submit to the exclusive jurisdiction of the official courts in Canada.
ACCEPTANCE OF THESE TERMS
You acknowledge that you have read this agreement and agree to all its terms and conditions. By using the website or its services you agree to be bound by this agreement. If you do not agree to abide by the terms of this agreement, you are not authorized to use or access the website and its services.
Since Poloxio.com is offering non-tangible irrevocable goods/services, we do not issue refunds once the order is accomplished and the service is sent. As a customer, you are responsible for understanding this upon purchasing any service at our website.
You are not eligible to ask for a refund when the order is confirmed. Once our services are sent and delivered, you cannot return them and get a refund. If you encounter any issues in receiving any of our services, please refer to our customer support. It is the Customer's responsibility to contact customer support for assistance. but we do not issue refunds for digital products once the order is confirmed and the service is sent.
You agree that once you complete a payment, you will not file a dispute or a chargeback against us for any reason. If you file a dispute or chargeback against us after you order, we reserve the right to terminate all of your current and future orders. We also reserve the right to take away any followers or likes we delivered to you or your clients social media accounts.
Any questions should be sent to us at Team@Poloxio.com and by using this site, you are bound to accept all past, current, and future terms of service and refund policy... (Page updated 2 January 2023)