Terms of service
By gaining access to our services, you agree with the terms of service listed below:
First of all, we would like to thank you for choosing our services, the services are provided by Poloxio. By accessing our website, you agree to comply with our terms and conditions and that you will be responsible for the compliance with any local laws that are in effect in your region. You cannot continue accessing and using this website if you fail to agree to any of the terms and conditions listed below. The terms “we” and “us” refer to Poloxio
These terms and conditions ("Terms", "Agreement", "Terms of service", "Conditions", "Terms and conditions", "TOS") are an agreement between Poloxio ("Poloxio", "Poloxio.com", "our company", "our website", "us", or "we") and you ("User", "customer", "buyer", "client", "customers"). This Agreement sets forth the general terms and conditions of your use of the Poloxio.com website and any of its products or services (collectively, "Poloxio.com", "services", "products", "service", "our website").
1. By using Poloxio.com, you agree to be bound by these terms of service, reading them carefully is critical to ensure you know what you’re agreeing to. Do not use our services if you do not agree to these terms.
2. Poloxio.com is in no way affiliated or associated with any social media platforms, including Facebook, Threads, Meta, Instagram, Twitch, Twitter, TikTok, Kick, Soundcloud, Kwai, Spotify, Linkedin, Fansly, Onlyfans, Clubhouse or any other third-party partner of these social media platforms.
3. You acknowledge and agree that you use Poloxio.com at your own risk. You are solely responsible for ensuring compliance with the rules and regulations of the social media platforms on which you use our services, as well as any other applicable legal requirements. Poloxio.com will not be held responsible or liable for any actions you take or the consequences of those actions.
4. You agree to indemnify and hold Poloxio.com and its owners, employees, and agents harmless from any claims, damages, or other liabilities arising from your use of our services. Poloxio.com is not responsible for any actions you take or the consequences of those actions, including but not limited to, account restrictions, deletions, suspensions, or bans. Poloxio is not liable if any of your accounts (or the accounts of your clients) get banned, restricted, deleted, suspended for any reason. Poloxio is also not liable if any of your posts (or the posts of your clients) get deleted for any reason.
5. Poloxio.com does not guarantee a specific number of followers, likes, plays, or views based on your purchase. We are not responsible if you or your clients receive fewer or more followers, likes, plays, or views than what you have ordered. By using our services, you acknowledge and agree that the number of followers, likes, plays, or views you receive may vary depending on factors beyond our control. Poloxio.com and its officers, owners, directors, shareholders, affiliates, agents, employees, and representatives will not be held responsible or liable for any variations in the number of followers, likes, plays, or views received as a result of using our services. We do not guarantee any number. We are not liable for any damages, claims, dissatisfaction, inconvenience, expenses, penalties, reputational harm, or losses that may arise from any discrepancies between the actual and expected number of followers, likes, plays, or views. The expected number of followers, likes, plays, and views is not guaranteed to you in any way, the actual number of followers, likes, plays, and views might be different from the expected or purchased number. We cannot guarantee the exact number of followers, likes, plays, or views you will receive through our services. Any reference to expected or purchased numbers is for informational purposes only. Poloxio is not liable for any difference between expected or purchased numbers and actual results. We are not liable for any issues that arise from the number of followers, likes, plays, or views you receive.
6. Poloxio cannot provide a guarantee for the exact number of followers, likes, plays, or views you will receive from our services. Additionally, Poloxio shall not be held responsible or liable for any discrepancy between expected or purchased numbers and actual results. We shall not be held responsible for any variation in the number of followers, likes, plays, or views that you receive in comparison to the ordered quantity. By using Poloxio's services and purchasing social media followers, likes, views, and plays, you acknowledge and agree that Poloxio, its officers, owners, directors, shareholders, affiliates, agents, employees, and representatives shall not be liable for any and all damages, claims, dissatisfaction, inconvenience, expenses, penalties, reputational harm, or losses, whether direct, indirect, incidental, consequential, or special, arising from or related to the number of followers, likes, views, and plays. We do not guarantee any specific number of followers, likes, views, or plays, and we are not responsible for any loss of followers, likes, views, or plays. By using Poloxio, you fully understand and agree to these terms.
7. We cannot guarantee that our services will always operate without interruptions, errors, or disruptions.
8. We do not take any responsibility for anyone who contacts you as a result of using our services, which includes any harm, spam, scam, abuse, or harassment you might experience.
9. By using our services and purchasing them, you are agreeing that you understand completely what your purchase entails and you are also in agreement that you won’t file a fraudulent dispute via your payment processor against us.
10. Our team at Poloxio.com reserves the right to suspend, cancel, withdraw, or modify the entire or part of our services or any of its content whenever necessary, at any time, without notice and without any liability.
11. All purchases on our website are non-refundable, we do not offer refunds for any reason at all, except in the event that we are unable to deliver the service you purchased due to an issue on our end. We are not responsible if you enter incorrect details, we are also not responsible if you didn't provide the information needed for the order to be delivered. If a refund is issued, it may take up to 15 business days to process. Please also note that we do not provide any replacements for any services purchased on our website.
12. Poloxio is not responsible for any restrictions, deletions, suspensions, or bans placed on your social media accounts for any reason. You agree that your use of our services is at your own risk and that you are solely responsible for ensuring compliance with the rules and regulations of the social media platforms on which you use our services, as well as any other applicable legal requirements.
13. The customer is solely responsible for regularly reviewing these terms of service to ensure that they are aware of any changes.
14. Address and contact details: Inclusion is mandatory. The customer shall provide accurate and complete details for their orders. Failure to do so may result in delayed or cancelled orders.
15. We reserve the right to change the terms of service without any notice. You are expected to read all the terms of service before placing every order to ensure you are up to date with any changes or any future changes. Poloxio reserves the right to modify, add, or remove any terms of service at any time without prior notice. It is the customer's responsibility to regularly review these terms of service for any changes or updates.
16. Poloxio.com is a reseller and you will only use this website in a manner which follows all agreements made with Facebook, Threads, Meta, Instagram, Twitch, Twitter, Kick, TikTok, Soundcloud, Kwai, Spotify, Linkedin, Fansly, Onlyfans, Clubhouse, and any other social media websites or apps. By using our services, you agree to comply with all applicable laws and regulations, as well as the terms of use and community guidelines of Facebook, Threads, Meta, Instagram, Twitch, Twitter, Kick, TikTok, Soundcloud, Kwai, Spotify, Linkedin, Fansly, Onlyfans, Clubhouse, and any other social media platforms on which you use our services. You acknowledge that Poloxio.com is not affiliated with any social media platform and that your use of our services is at your own risk. You acknowledge and agree that your use of our services is at your own risk and that Poloxio.com is not liable for any damages, claims, dissatisfaction, inconvenience, expenses, penalties, reputational harm, or losses that may arise from your use of our services.
17. Poloxio.com's rates and prices are subject to change at any time without notice.
18. Poloxio.com makes every effort to deliver our services within a reasonable time frame. However, we do not guarantee a specific delivery time for any of our services, and we are not responsible or liable for any delays that may occur. While we provide our best estimates for when the order will be delivered, these estimates are based on factors outside of our control. By using our services, you acknowledge and agree that delivery times may vary and that Poloxio.com will not be held liable for any delays or damages that may arise. By using our services, you acknowledge and agree to these terms.
19. Poloxio.com is not affiliated with any social media platforms, including but not limited to Facebook, Threads, Meta, Instagram, Twitch, Twitter, Kick, TikTok, Soundcloud, Kwai, Spotify, Linkedin, Fansly, Onlyfans, Clubhouse, or any of their third-party partners.
20. We are not responsible for your actions and their consequences. We are not to blame if any of your social media accounts are banned for any reason. Poloxio.com is not responsible for any consequences that may arise from your actions, including but not limited to the use of our services. By using our services, you acknowledge and agree to these terms.
21. By using this site, you must be at least 18 years of age. However, if you are under 18 and are at least 13 you may use this site under the supervision of a parent or legal guardian who agrees and accepts the user terms of service agreement.
22. When we refer to 'Poloxio' in these Terms of Service, we are also referring to its owners, employees, agents, affiliates, and any other representatives. By using our services, you acknowledge and agree that these individuals and entities are entitled to the same rights and protections as Poloxio itself.
23. Poloxio is not liable for any damages, claims, dissatisfaction, inconvenience, expenses, penalties, reputational harm, or losses incurred as a result of using our services, including but not limited to damage to videos, photos, sales, profits, social media accounts, or any other information. By using our site, you acknowledge and accept that you do so at your own risk, and that Poloxio is not responsible for any damages, claims, dissatisfaction, inconvenience, expenses, penalties, reputational harm, or losses that may result from using our services.
24. Poloxio uses the information that you send us to complete your order. We also use your information to send you upcoming promotions, coupons, and information about your order or about any 3rd party websites that you might be interested in, Poloxio never sells your information to any third party..
25. It is the responsibility of the buyer to ensure that their social media accounts are set to public within the delivery timeframe specified by Poloxio. Poloxio is not responsible for any delays, cancellations, or other issues that may arise if the buyer's account is not set to public during this time.
26. By placing an order with us and providing your email address, you consent to receiving order details, promotional emails (including coupon codes), and newsletters from Poloxio. You may opt out of receiving these communications at any time by unsubscribing from our email list.
27. To ensure that your order is processed correctly, your social media accounts must be set to public when the order is initiated and must remain public until the order is completely delivered. Poloxio is not responsible for any delays or issues that may arise if the buyer's account is set to private during this time. It is the responsibility of the buyer to ensure that their account is set to public during the delivery period.
28. Once your order has been successfully delivered, Poloxio will not be able to remove or transfer any followers, likes, plays, or views. All purchases are final and non-refundable.
29. Poloxio shall not be liable for any damages, claims, dissatisfaction, inconvenience, expenses, penalties, reputational harm, or losses arising from the use of our services, including but not limited to account suspension, account deletion, extra followers/likes/plays/views, video deletion, post deletion, followers/likes/plays./views drop off, done by Facebook, Threads, Meta, Instagram, Twitch, Twitter, Kick, TikTok, Soundcloud, Kwai, Spotify, Linkedin, Fansly, Onlyfans, Clubhouse, or yourself. Additionally, we cannot be held responsible or liable if you are not satisfied with the quality of our services, nor for any damages, claims, dissatisfaction, inconvenience, expenses, penalties, reputational harm, or losses that may arise from the quality, appearance, profile photos, profile details, geographic location, authenticity, and/or usernames of the followers, likes, plays, or views. All purchases are made at your own risk and refunds will not be provided.
30. Poloxio will never ask for ANY password. It is your responsibility to ensure the safety and security of your social media account(s).
31. Poloxio is not liable for any damages, claims, dissatisfaction, inconvenience, expenses, penalties, reputational harm, or losses that may occur to you, your company, your clients, your accounts or your business as a result of using our services. Additionally, since our services are delivered over the internet, we cannot guarantee the uptime or availability of our website or services.
32. Poloxio and its owners, employees, and agents shall not be held liable for any damages, including but not limited to loss of data or profit, or business interruption, resulting from the use or inability to use the materials and services provided on our website, even if Poloxio or a Poloxio's authorized representative has been notified of the possibility of such damages in writing or orally.
33. We make no warranties regarding the quality of any products, services, information, or other materials purchased or obtained through our services. We do not guarantee any levels of growth or results for any of our services. We may use alternative methods of account growth, such as external promotions across other websites, at our discretion to increase social media engagement on the client's account. By agreeing to these terms, the customer accepts these methods of growth and acknowledges that Poloxio and its officers, owners, directors, shareholders, employees, and representatives are not liable for any damages or complaints related to the quality, quantity, appearance, or legitimacy of followers, views, likes, plays, or other forms of social media engagement received.
34. No individual or entity is authorized to use, copy, or distribute any part of the website or its related graphics without prior written consent from Poloxio.
35. We reserve the right to cancel any order at any time, and we shall not be held liable for any issues, damages, or losses that may arise due to the cancellation of the order.
36. Poloxio shall not be held responsible or liable for any damages, claims, dissatisfaction, inconvenience, expenses, penalties, reputational harm, or losses arising from dropped followers, likes, plays, and views. While we make every effort to provide a reliable service, fluctuations or reductions in engagement numbers may occur due to factors beyond our control, such as platform algorithms or user behavior. By utilizing our services, you acknowledge and agree that such fluctuations are possible.
We will also not be responsible for any kind of damages, claims, dissatisfaction, inconvenience, expenses, penalties, reputational harm, or losses that you, your company, your accounts, your clients, or your business may suffer. Poloxio.com is in no way liable, nor offers a refund for the following occurrences (Including but not limited to): account suspension, disabled accounts, dropped followers, dropped plays, dropped likes, dropped views, account deletion, extra followers, extra plays, extra likes, extra views, video deletion, bad quality of followers, likes, plays, and views, post deletion, business interruption, any interruption, followers/likes/plays/views drop off... (during or after your order is delivered)
37. You agree not to hold Poloxio and its owners, employees, representatives, agents, or anyone associated with Poloxio, under no circumstances, for any claim relating to any breach of the terms or conditions of this agreement. You also agree not to hold Poloxio or anyone who is connected to Poloxio responsible for any type of losses or damages of any kind that might arise while using this site.
38. We absolve from the responsibility if your account gets banned or suspended whilst using our services. You are the only one accountable for your actions. By purchasing our services, you acknowledge that Poloxio is not responsible for any consequences that may arise from the use of our services, including but not limited to account bans or suspensions. You are solely responsible for any actions you take.
39. Poloxio is not liable if you receive spam, fake, empty, bots, or inactive followers, likes, plays, and/or views. We cannot be held responsible or liable if you are not satisfied with the quality of our services, nor for any damages, claims, dissatisfaction, inconvenience, expenses, penalties, reputational harm, or losses that may arise from it. Poloxio does not guarantee the authenticity of followers, likes, plays, and views provided through our services. We are not responsible for any dissatisfaction, losses, or damages that may result from using Poloxio.com
40. Poloxio strives to provide accurate and up-to-date information on our website, but we cannot guarantee its accuracy and completeness. We are not responsible if information made available on this site is not accurate, complete, or current. The material and information provided on this website is for general purposes only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.
41. Poloxio reserves the right to modify, suspend or terminate the Service (or any part thereof) at any time and without notice. You agree that Poloxio shall not be liable to you or to any third party for any modification, suspension, or termination of the Service.
42. Poloxio reserves the right to limit the sales of our products or services to any person, geographic region or jurisdiction, at our sole discretion. We may also limit the quantities of any products or services that we offer, and all descriptions of services or pricing are subject to change at any time without notice. We reserve the right to discontinue any service at any time, and we are not responsible for any damages or losses that may arise from such discontinuation.
43. You agree that you are solely responsible for your use of Poloxio's services and for any consequences that may arise as a result of your use of our services. You agree to indemnify, defend, and hold harmless Poloxio, its officers, directors, owners, employees, agents, licensors, and suppliers from and against any and all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these terms of service or any activity related to your account. We also do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected. We do not guarantee any specific results, including the number, authenticity, appearance, or quality of followers, likes, plays, views, or any other form of social media engagement that may be obtained through our services.
44. Poloxio and its parent, subsidiaries, affiliates, owners, officers, directors, shareholders, employees, agents, attorneys, partners, licensors, and other representatives shall be held harmless and not liable for any complaints or legal actions arising from the quality, quantity, appearance, or legitimacy of followers, likes, plays, views, or any other form of social media engagement received on behalf of the service.
45. Poloxio and its owners shall not be liable for any damages, claims, dissatisfaction, inconvenience, expenses, penalties, reputational harm, or losses, including but not limited to loss of revenue or reputation, resulting from a decrease in followers, views, plays, likes or any other forms of social media engagement experienced by the client at any time.
46. The Terms of Service and any other agreements entered into between Poloxio and its clients shall be governed and construed in accordance with the laws of Canada, and any disputes shall be resolved in accordance with the Canadian law.
47. Poloxio reserves the right to refuse service to anyone at any time, without providing a reason or justification for doing so.
48. Any correspondence, including emails or other written communications, between Poloxio and the customer shall not modify, amend, or alter these Terms of Service in any way. These Terms of Service constitute the entire agreement between the customer and Poloxio, and any prior or contemporaneous agreements, conversations, emails, communications, or understandings, whether written or oral, are null and void.
49. Poloxio is not affiliated with any social media networks (Facebook, Threads, Meta, Instagram, Twitch, Twitter, Kick, TikTok, Soundcloud, Kwai, Spotify, Linkedin, Fansly, Onlyfans, Clubhouse, and so on). By using our services, you agree to comply with the terms and conditions of the social media networks you are using, as well as any applicable laws and regulations. We cannot be held responsible for any legal or financial consequences that may result from your use of our services. You are using Poloxio at your own risk.
50. Our company shall not be held liable for any damages, losses, or harm resulting from the use of our services. It is also the customer's responsibility to comply with all applicable terms and conditions of the social media platform(s) on which our services are used.
51. Poloxio only requires your social media handle (username or link) to identify your account and deliver the requested services. We do not require access to your account or any passwords. Your social media account(s) must be set to "public" for us to fulfill your order. By using our services, you acknowledge and agree to our terms and conditions.
52. We guarantee the stability of the followers, likes, views, and plays for the initial 60 days following your purchase. If you experience any drops during this period, please contact us, and we will promptly refill your order at no additional cost. However, after the initial 60 days, we shall not be held responsible for any further drops or declines in followers, likes, views, or plays.
We reserve the right to refill or top-up your order account's followers, likes, plays, and/or views at any time, without prior notice. We are not responsible for any unwanted refills or top-ups, and our liability for any issues arising from refills or top-ups is limited to the refund of the refill or top-up cost. By placing an order on Poloxio, you accept and agree to these terms. You agree that we shall not be held responsible for any damages, claims, dissatisfaction, inconvenience, expenses, penalties, reputational harm, or losses resulting from any unwanted refills or top-ups.
When using our Services, you also acknowledge and fully understand that we reserve the right to decline any refill request for dropped social media followers, likes, plays, or views without providing a reason and without assuming any liability. Our decision to decline refill requests is solely at our discretion, and you agree that we shall not be held responsible for any damages, claims, dissatisfaction, inconvenience, expenses, penalties, reputational harm, or losses resulting from such refusal.
Furthermore, we do not offer refills for followers, likes, plays, or views acquired from other websites or services. We are not liable or responsible for the services provided by other individuals, entities, companies, websites, or any other service providers, including their quality, delivery, or any losses, expenses, or issues that may arise from using their services.
We can only send refills to the original username / link, if you change your username, then your order will not be eligible for a free refill.
To be eligible for any refill, you should only use our service within the agreed time period. If you use any other similar social media services other than Poloxio at the same time, then your order will not be eligible for a free refill. We record each account start count at the beginning. We carefully monitor the number of followers you have at the beginning of our service. This allows us to refill your followers, starting from that original count. In other words, we can only refill on top of your initial follower number, (start followers count + ordered followers amount only). We will NOT refill if the followers have dropped below the start count of the last order for followers, for the specific account.
Important: By completing a payment on our website, you agree not to initiate a dispute or chargeback against us for any reason. If you do file a dispute or chargeback after placing an order, we reserve the right to terminate any current or future orders and to remove any followers, likes, plays, or views that were delivered to you or your client's social media accounts.
53. It is important to note that we cannot accept responsibility or liability if any incorrect or insufficient information is provided by the customer, or if the required information is not provided in order to deliver the service as expected.
54. Our followers, likes, plays, and views may not meet the expectations of all customers and we cannot guarantee the quality of our services. We cannot be held responsible or liable for any dissatisfaction with the quality of our services, or any damages, issues, or losses that may arise from the quality of the followers, likes, plays, or views. It is important to note that quality is a subjective measure and may vary from person to person, what may be considered high-quality by one person may not be the same for another.
55. We cannot guarantee that the followers, likes, plays, and/or views delivered will be from a specific country or countries, and we cannot be held responsible or liable for any dissatisfaction with the country of origin of the followers, likes, plays, or views. Additionally, we cannot be held responsible or liable for any damages, claims, dissatisfaction, inconvenience, expenses, penalties, reputational harm, or losses that may arise from the country of origin of the delivered services.
56. Customers must agree to use our services only for lawful and authorized purposes and must not engage in any illegal activities, including but not limited to spamming or harassment, or any other activity that violates the terms of service of the social media platform(s) in question. Failure to comply with this requirement may result in termination of services and potential legal action.
57. Customers are solely responsible for the content they post on social media platforms, and must comply with the terms of service of those platforms. Any violation of these terms may result in the termination of services and potential legal action. Poloxio is not responsible for any legal or financial consequences resulting from the customer use of social media platforms.
58. Customers acknowledge and agree that Poloxio is not liable for any indirect, incidental, special, or consequential damages that may arise from the use of Poloxio.com or any of its services.
59. Customers acknowledge and agree that any disputes or legal proceedings arising from the use of Poloxio.com or any of its services shall be governed exclusively by the laws of Canada, without regard to its conflict of law provisions. The Terms of Service and Privacy Policy, as posted on our website, shall apply to any such dispute or legal proceeding.
60. If a customer requests to delay the delivery of the order of their followers, likes, plays, or views, they must provide explicit delivery instructions within two months. Failure to do so will result in automatic order closure, cancellation, and no refund. Poloxio is not liable for any damages, claims, dissatisfaction, inconvenience, expenses, penalties, reputational harm, or losses arising from this. By placing an order with our business, the customer acknowledges and agrees that they are responsible for timely communication and providing accurate delivery instructions.
61. Please be aware that while we have mentioned on our website an estimated delivery time ranging from 10 minutes to 8 hours for the provision of followers, likes, plays, or views, we cannot guarantee the exact delivery speed, the delivery speed is not guaranteed at all. Factors beyond our control, including technical issues or unforeseen circumstances, may affect the delivery time. Therefore, we disclaim any liability for any damages, dissatisfaction, inconvenience, expenses, or losses that may arise from any delays in the delivery process. By proceeding with your purchase, you explicitly acknowledge and accept that the delivery speed may vary, and you fully release us from any claims, demands, or liabilities related to the delivery time or any associated outcomes.
62. By using our website and purchasing followers, likes, plays, or views, you acknowledge and agree that the benefits mentioned, such as social proof, higher reputation, increased credibility, enhanced social media authority, higher chances of being found, increased sales, and increased visibility on social media, are provided as general possibilities and are not guaranteed. We make no warranty or representation regarding the specific outcomes, results, or benefits that you may obtain from using our services. Furthermore, we are not responsible for any damages, claims, dissatisfaction, inconvenience, expenses, penalties, reputational harm, or losses that may arise from the use of our services or the inability to achieve the mentioned benefits. It is your responsibility to assess and manage the risks associated with purchasing social media engagements. By proceeding with the purchase, you agree to release us from any claims, demands, or liabilities related to the benefits, outcomes, or performance of our services.
63. Once an order is placed for social media followers, likes, plays, or views, the delivery of such services cannot be removed or reversed. We are also unable to stop or cancel any incoming followers, likes, plays, or views, including pending ones. By placing an order, you acknowledge and agree that all delivered and pending followers, likes, plays, and views become the sole property and responsibility of the customer, and no refunds, returns, or cancellations will be entertained. You expressly understand and agree that we shall not be held liable for any damages, claims, dissatisfaction, inconvenience, expenses, penalties, reputational harm, or losses that may arise as a result of the inability to cancel, remove, reverse, or stop the delivered and pending/incoming social media followers, likes, plays, and views. This includes, but is not limited to, any negative impact on your social media presence, engagement metrics, or business performance. Furthermore, we expressly disclaim any liability for any damages, claims, dissatisfaction, inconvenience, expenses, penalties, reputational harm, or losses that may arise from the purchase or use of our social media followers, likes, plays, or views. You understand and accept that our services are provided as is, and we do not guarantee any specific outcome, engagement, or results on social media platforms.
64. It is the sole responsibility of the customers to ensure their accounts are set to “public” during their use of our services. Any downtime of service in relation to a client changing their profile to “private” will not result in any payment reimbursement for that period of time.
65. Questions about the terms of service should be sent to us at Team@Poloxio.com
Please note that the information above is only a part of our complete terms of service. You can find the full terms and conditions below. By using our services, you are agreeing to all of the terms and conditions listed on this web page.
DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall Poloxio, our directors, officers, employees, owners, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
You expressly understand and agree that Poloxio and its parent, owners subsidiaries, affiliates, officers, directors, shareholders, owners, employees, agents, attorneys, partners, licensors and other representatives shall not be liable to you for any direct, indirect, incidental, special, consequential or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Poloxio has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; (v) the quality, quantity, appearance, or legitimacy of followers, likes, plays, subscribers, and any other form of social media engagement received on behalf of the service; or (vi) any other matter relating to the service; You expressly understand and agree that your use of the service is at your sole risk. The service is provided on an “as is” and “as available” basis. Poloxio and its parent, owners, subsidiaries, affiliates, officers, directors, shareholders, employees, agents, attorneys, partners, licensors and other representatives expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement. Poloxio and its parent, owners, subsidiaries, affiliates, officers, directors, shareholders, employees, agents, attorneys, partners, licensors and other representatives make no warranty that: (i) the service will meet your requirements; (ii) the service will be uninterrupted, timely, secure or error-free; (iii) the results that may be obtained from the use of the service will be accurate or reliable; (iv) the quality of any products, services, information or other material purchased or obtained by you through the service will meet your expectations; and (v) any errors in the software will be corrected. Any material downloaded or otherwise obtained through the use of the service is accessed at your own discretion and risk, and you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material. No advice or information, whether oral or written, obtained by you from Poloxio or through or from the service shall create any warranty not expressly stated in the TOS. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. Services delivered will not be held accountable to Poloxio. The Company may not be held liable for any potential damages incurred. We may directly step in and take what we deem appropriate action against the Customer or partner depending on circumstance. In no event will you or us have any liability to the other for lost profit, revenue, or any circumstantial, incidental, consequential, punitive, or other forms of damages however they may have been caused, whether in contract, tort, or under any other theoretical circumstance of liability and regardless of whether the party has been advised of the possibility of the aforementioned damages. You will have no financial liability to us for a breach of these Terms, and our maximum aggregate liability to you for any alleged breach of these Terms is ONE DOLLAR ($1 CAD).
YOU AGREE THAT, TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY PROBLEMS OR DISSATISFACTION WITH POLOXIO IS TO STOP USING THE SERVICES.
Poloxio, its employees, owners, agents, and its directors do not accept any liability and you hereby agree to release us of any liability arising (whether directly or indirectly) out of the information provided through the Platform, or any errors, in or omissions from information on the Platform. Poloxio is not liable for any loss (whether directly or indirectly) caused by your actions or decisions based on your reliance on the information provided to you through the Site, nor caused by the delay, malfunction of the operation or the availability of the Platform.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW POLOXIO, ITS EMPLOYEES, OWNERS, OFFICERS, AGENTS, AFFILIATES, SUCCESSORS, SUPPLIERS, ASSIGNEES OR LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOOD-WILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF YOUR ACCESS OR USE OR INABILITY TO ACCESS OR USE THE PLATFORM, THIRD-PARTY APPLICATIONS OR THIRD-PARTY APPLICATION CONTENT, INCLUDING WITHOUT LIMITATION ANY OFFENSIVE OR ILLEGAL CONDUCT OF OTHER USERS OF THE PLATFORM, REGARDLESS OF LEGAL THEORY, EVEN IF POLOXIO HAS BEEN ADVISED OF THE POSSIBILITY OF THOSE DAMAGES AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
(a) to the extent that the website and the information and services on the website are provided free-of-charge, we shall not be liable for any loss or damage of any nature;
(b) we shall not be liable for any consequential, indirect or special loss or damage;
(c) we shall not be liable for any loss of profit, income, revenue, anticipated savings, contracts, business, reputation, data, information or goodwill;
(d) we shall not be liable for any loss or damage occurring out of any event or events that are beyond our reasonable control;
(e) our maximum liability in relation to any event or series of related events shall be limited to $1 CAD.
Regarding the Quality and the Geographical Location of our services
Poloxio shall not be liable for any damages, claims, dissatisfaction, inconvenience, expenses, penalties, reputational harm, or losses that may arise from the quality, appearance, profile photos, profile details, geographic location, authenticity, and/or usernames of the social media followers, likes, plays, and views provided. We cannot customize any followers, likes, views, or plays. Customers acknowledge and accept that Poloxio does not guarantee the appearance or profile details of the provided engagements. All sales of social media followers, likes, plays, and views are final; no refunds will be provided. By using Poloxio's services, you agree to release Poloxio, its officers, owners, directors, shareholders, affiliates, agents, employees, and representatives from any and all liability related to the quality, appearance, profile photos, profile details, geographic location, authenticity, and/or usernames of the followers, likes, plays, and views provided.
Poloxio shall not be liable for any damages, losses, claims, dissatisfaction, inconvenience, penalties, reputational harm, or expenses arising from or related to the use of our services, including but not limited to, any spam, bot, fake, empty, or inactive followers, likes, plays, or views that you may receive. You acknowledge that we have no control over the quality, authenticity, appearance, or geographic location of the followers, likes, plays, and views we provide, and we make no representations or warranties regarding the quality, authenticity, appearance, or geographic location of the services we offer. We shall not be responsible for any dissatisfaction you may have with the quality, authenticity, appearance, and/or geographic location of the followers, likes, plays, and views we provide, nor for any damages, inconvenience, expenses, problems, penalties, reputational harm, or losses that may result from using our services. You agree that your use of our services is at your own risk, and you hereby release Poloxio, its officers, directors, owners, employees, agents, and affiliates from any and all claims, demands, or damages, whether direct, indirect, incidental, consequential, or special, arising from or related to your use of our services. To the maximum extent permitted by law, you hereby release Poloxio, its officers, directors, owners, employees, agents, and affiliates from any and all claims, demands, or damages, whether known or unknown, arising out of or in connection with your use of our services. If any provision of this clause is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect.
We are not liable for any damages, claims, dissatisfaction, inconvenience, expenses, penalties, reputational harm, or losses that may arise from the quality, appearance, profile photos, profile details, geographic location, authenticity, and/or usernames of the followers, likes, plays, and views provided. By using our services, you acknowledge and accept that the appearance, characteristics, or attributes of the followers, likes, plays, and views may vary. We make no guarantees regarding the appearance or profile details of the provided engagements and no refunds will be provided.
Top-up / Refill Request Disclaimer
We guarantee the stability of the followers, likes, views, and plays for the initial 60 days following your purchase. If you experience any drops during this period, please contact us, and we will promptly refill your order at no additional cost. However, after the initial 60 days, we shall not be held responsible for any further drops or declines in followers, likes, views, or plays.
When using our Services, you acknowledge and fully understand that we reserve the right to decline any refill request for dropped social media followers, likes, plays, and/or views without providing a reason and without assuming any liability. Our decision to decline refill requests is solely at our discretion, and you agree that we shall not be held responsible for any damages, claims, dissatisfaction, inconvenience, expenses, penalties, reputational harm, or losses resulting from such refusal.
Furthermore, we do not offer refills for followers, likes, plays, or views acquired from other websites or services. We are not liable or responsible for the services provided by other individuals, entities, companies, websites, or any other service providers, including their quality, delivery, or any losses, expenses, or issues that may arise from using their services.
We can only send refills to the original username / link, if you change your username, then your order will not be eligible for a free refill.
To be eligible for any refill, you should only use our service within the agreed time period. If you use any other similar social media services other than Poloxio at the same time, then your order will not be eligible for a free refill. We record each account start count at the beginning. We carefully monitor the number of followers you have at the beginning of our service. This allows us to refill your followers, starting from that original count. In other words, we can only refill on top of your initial follower number, (start followers count + ordered followers amount only). We will NOT refill if the followers have dropped below the start count of the last order for followers, for the specific account.
Regarding dropped social media engagements
Poloxio shall not be held responsible or liable for any damages, claims, dissatisfaction, inconvenience, expenses, penalties, reputational harm, or losses arising from dropped followers, likes, plays, and/or views. While we make every effort to provide a reliable service, fluctuations or reductions in engagement numbers may occur due to factors beyond our control, such as platform algorithms or user behavior. By utilizing our services, you acknowledge and agree that such fluctuations are possible.
Enforceability, Non-Liability, and Release of Claims
If any of the clauses within these Terms of Service is found to be unenforceable, prohibited, or invalid, the remaining provisions shall remain in full force and effect. We are also not responsible or liable for the quantity, quality, appearance, geographical location, or legitimacy of the social media followers, likes, plays, and views provided through our services. Furthermore, we disclaim any responsibility for any damages, dissatisfaction, expenses, problems, or losses that may result from using our services.
You agree that your use of our services is at your own risk. By using our services, you hereby release Poloxio, its officers, directors, owners, employees, agents, and affiliates from any and all claims, demands, or damages, whether direct, indirect, incidental, consequential, or special, arising from or related to your use of our services.
Non-Responsibility for Banned, or Deleted Content and Accounts
We want to make it clear that Poloxio.com (referred to as "we" or "us") is not responsible for any consequences that may occur if your songs, tracks, posts, photos, videos, accounts, or any other content associated with your use of our services gets banned, restricted, deleted, or suspended on any social media platforms or their partners for any reason. You acknowledge and agree that the actions you take and the consequences of those actions are solely your responsibility.
Furthermore, you understand and agree that Poloxio.com does not assume any liability for any outcomes, damages, losses, disputes, expenses, problems, or legal actions that may arise from your use of our services, including but not limited to the use of our social media followers, likes, plays, or views.
By using our services, you explicitly release Poloxio.com, its officers, directors, owners, employees, agents, and affiliates from any and all damages, claims, dissatisfaction, inconvenience, expenses, penalties, reputational harm, or losses, whether direct, indirect, incidental, consequential, or special, arising from or related to the consequences of your actions or the use of our services.
Repetition of clauses
Please note that certain clauses within these Terms of Service may contain similar or repetitive language. Such repetition does not diminish or alter the intended meaning or enforceability of those clauses. The repetition serves to emphasize and reinforce the importance of the respective provisions.
Benefits Mentioned on Poloxio
By using our website and purchasing followers, likes, plays, or views, you acknowledge and agree that the benefits mentioned, such as social proof, higher reputation, increased credibility, enhanced social media authority, higher chances of being found, increased sales, and increased visibility on social media, are provided as general possibilities and are not guaranteed. We make no warranty or representation regarding the specific outcomes, results, or benefits that you may obtain from using our services. Furthermore, we are not responsible for any damages, claims, dissatisfaction, inconvenience, expenses, penalties, reputational harm, or losses that may arise from the use of our services or the inability to achieve the mentioned benefits. It is your responsibility to assess and manage the risks associated with purchasing social media engagements. By proceeding with the purchase, you agree to release us from any claims, demands, or liabilities related to the benefits, outcomes, or performance of our services.
Regarding the delivery speed
Please be aware that while we have mentioned on our website an estimated delivery time ranging from 10 minutes to 8 hours for the provision of followers, likes, plays, or views, we cannot guarantee the exact delivery speed, the delivery speed is not guaranteed at all. Factors beyond our control, including technical issues or unforeseen circumstances, may affect the delivery time. Therefore, we disclaim any liability for any damages, dissatisfaction, inconvenience, expenses, or losses that may arise from any delays in the delivery process. By proceeding with your purchase, you explicitly acknowledge and accept that the delivery speed may vary, and you fully release us from any claims, demands, or liabilities related to the delivery time or any associated outcomes.
Non-Removal and Non-Cancellation of delivered and incoming/pending Social Media followers, likes, plays, and views
Once an order is placed for social media followers, likes, plays, or views, the delivery of such services cannot be removed or reversed. We are also unable to stop or cancel any incoming followers, likes, plays, or views, including pending ones. By placing an order, you acknowledge and agree that all delivered and pending followers, likes, plays, and views become the sole property and responsibility of the customer, and no refunds, returns, or cancellations will be entertained.
You expressly understand and agree that we shall not be held liable for any damages, claims, dissatisfaction, inconvenience, expenses, penalties, reputational harm, or losses that may arise as a result of the inability to cancel, remove, reverse, or stop the delivered and pending/incoming social media followers, likes, plays, and views. This includes, but is not limited to, any negative impact on your social media presence, engagement metrics, or business performance.
Furthermore, we expressly disclaim any liability for any damages, claims, dissatisfaction, inconvenience, expenses, penalties, reputational harm, or losses that may arise from the purchase or use of our social media followers, likes, plays, or views. You understand and accept that our services are provided as is, and we do not guarantee any specific outcome, engagement, or results on social media platforms.
By engaging with our services, you release us from any and all claims, demands, or liabilities related to the services provided. This includes, but is not limited to, any changes in social media algorithms, account restrictions or suspensions, loss of followers, likes, plays, or views, or any other unforeseen circumstances that may affect your social media presence or business performance. It is your responsibility to assess and manage the risks associated with purchasing social media followers, likes, plays, or views.
PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party. If any provision of this agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. Our failure to enforce any right or provision of this agreement shall not constitute a waiver of such right or provision. Any ambiguities in the interpretation of this agreement shall not be construed against the drafting party. This agreement shall be governed and construed in accordance with the laws of Canada, without regard to its conflict of law provisions. Any correspondence, including emails or other written communications, between Poloxio and the customer shall not modify, amend, or alter these Terms of Service in any way. These Terms of Service constitute the entire agreement between the customer and Poloxio, and any prior or contemporaneous agreements, conversations, emails, communications, or understandings, whether written or oral, are null and void.
Changes to Terms of Service
You can review the most current version of these Terms of Service at any time at this page. We reserve the right, at our sole discretion, to modify, remove, replace, or update any part of these Terms of Service without prior notice to you. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes your acceptance of those changes. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Service. Additionally, we may, at our sole discretion, impose limits on certain features and services or restrict your access to parts or all of the Service without notice or liability.
INDEMNITY
You agree to indemnify and hold us and our parent company, subsidiaries, affiliates, owners, officers, directors, shareholders, agents, attorneys, employees, partners, licensors, and other representatives harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of (i) any content you submit, post, transmit or otherwise make available through the Service, (ii) your use or access of the Service, (iii) your connection to the Service, (iv) your violation of these Terms of Service or any other agreement between you and us, (v) your violation of any rights of another person or entity, (vi) any taxes, including sales and use tax, arising from your purchase or use of the Service in any jurisdiction, domestic or international, (vii) the quality, appearance, geographical location, quantity, or legitimacy of any followers, likes, plays, views, or any other form of social media engagement received through the Service, or (viii) any other matter relating to the Service.
You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses, including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers, incurred or suffered by us arising out of any breach by you of any condition of these terms and conditions.
Breaches of these terms and conditions
Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, we may take such action as we deem suitable to deal with the breach, including prohibiting you from accessing the website, suspending your access to the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.
Termination
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof). The termination of this agreement shall not relieve either party of any obligations or liabilities that have accrued prior to the date of termination. This includes any outstanding payments or fees owed by you to us for services rendered before the date of termination. Upon termination of this agreement, you will immediately cease using our Services and any related intellectual property.
Third-Party Links
We may provide links to third-party websites, products or services on our website. These third-party links are provided for your convenience only, and we do not endorse or have any control over the content, materials, accuracy, legality or any other aspect of such websites or services. We assume no responsibility or liability for any harm, damage or loss that may arise from or in connection with your use of or reliance on any content, goods, services, information or materials available on or through any third-party websites. By accessing any third-party links, you acknowledge and agree that you do so at your own risk and subject to the terms and policies of such third-party websites. You are solely responsible for complying with any terms or conditions of any third-party websites or services that you may access through our website. We encourage you to carefully review the terms and policies of any third-party websites or services before engaging in any transactions or providing any personal information. Any complaints, claims or concerns related to any third-party website, product or service should be directed to the applicable third-party provider. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites.
Acceptable use policy
By accessing and using our Platform, you agree to comply with this Acceptable Use Policy. Any misuse of our Platform, as defined by these Terms, our Privacy Policy, and applicable laws and regulations, is strictly prohibited. We reserve the right to suspend or terminate your access to all or parts of the Platform, without notice or explanation, if we determine that you have engaged in any prohibited conduct. We reserve the right to deny Services to anyone at any time. During your use of our Platform, you will not behave contrary to the Terms, Policies, applicable laws and regulations, and you will especially not, without limitation, do any of the following:
(i) send or post unauthorized commercial communications (such as spam) through the Platform;
(ii) collect Users' content or information, or otherwise access the Platform using automated means (such as harvesting bots, robots, spiders, or scrapers) without our permission;
(iii) upload viruses or other malicious code;
(iv) bully, intimidate, or harass any other User;
(v) post or transmit content which is illegal, hateful, obscene, threatening, incites violence, insulting, defamatory, infringing of intellectual property rights, invasive of privacy, or contains graphic or gratuitous violence or is otherwise objectionable to third parties;
(vi) harass, threaten, embarrass or cause distress or discomfort upon another individual or entity or impersonate any other person or entity or otherwise restricting or inhibiting any other person from using or enjoying the Platform;
(vii) take any action creating a disproportionately large usage load on our Platform unless expressly permitted by Poloxio;
(viii) post or transmit content that is misleading;
(ix) communicate any information or content that you do not have a right to make available under any law or under contractual or fiduciary relationships, or otherwise infringes or violates someone else's rights;
(x) encourage participation in or promote any contents, pyramid schemes, surveys, chain letters or spamming, or unsolicited emailing through the Platform;
(xi) post or transmit hyperlinks to other websites that violate these Terms;
(xii) facilitate or encourage any violation of these Terms.
By using our Platform, you acknowledge that any violation of this Acceptable Use Policy may result in the suspension or termination of your access to the Platform, without notice or explanation. You also acknowledge and agree that we are not responsible for any harm, damage, or loss that may arise from your use of or reliance on the Platform, or any prohibited conduct that you engage in while using the Platform. You further agree to indemnify, defend and hold us harmless from any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from or in connection with your use of the Platform, or any prohibited conduct that you engage in while using the Platform.
INTERPRETATION
- All references to the singular include the plural and vice versa and the word “includes” should be construed as “without limitation”.
- Words used herein regardless of the number and gender specifically used shall be deemed and construed to include any other number, singular or plural, and any other gender, masculine, feminine, or neuter, as the context requires.
- Reference to any statute, ordinance, or other law includes all regulations and other instruments and all consolidations, amendments, re-enactments or replacements for the time being in force.
- The headings, numbered paragraphs, bullet points, bold text, and italicized text in this Agreement are inserted for convenience only and do not define, limit, or affect the interpretation of this Agreement.
Who These Terms Apply To
These terms of service apply to any person or entity who purchases our services, including but not limited to you as the purchaser, and any of your clients for whom you may be ordering our services. By purchasing our services, you agree to be bound by these terms of service on your own behalf as well as on behalf of any clients you may be ordering our services for. Additionally, when we use the term 'you', "customer(s)", or "client(s)" in these terms of service, we are referring to both you as the purchaser of our services, as well as any clients you may be ordering our services on behalf of.
Severability
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
If any part of these Terms is found to be invalid, illegal or unenforceable in any respect, it will not affect the validity or enforceability of the remainder of the Terms.
If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable, the remainder of the Terms shall remain in full force and effect to the extent permitted by law. The parties agree to negotiate in good faith to replace any such invalid, illegal, or unenforceable provision with a valid, legal, and enforceable provision that reflects the intent of the original provision as closely as possible.
Titles, bullet points
The headings used in these Terms are for convenience only and shall not affect the interpretation or construction of these Terms.
Waiver
Any failure to exercise or enforce any right or the provision of this agreement shall not constitute a waiver of such right or provision. No waiver of any term or condition of these Terms shall be deemed to be a further or continuing waiver of such term or condition or any other term or condition.
Governing Laws and Choice of Forum
This Agreement shall be governed by and construed in accordance with the laws of Canada, without giving effect to any choice of law or conflict of law provisions. Any dispute arising out of or related to this Agreement, including but not limited to its formation, interpretation, performance, breach or termination, shall be resolved by final and binding arbitration in accordance with the Canadian Arbitration Association rules. The arbitration shall take place in Canada, and the language of the arbitration shall be English. Each party shall bear its own costs and attorneys' fees incurred in connection with the arbitration. You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You agree that if you have any dispute with Poloxio you will contact us in order to settle through negotiations and mutual understanding. If the solution can not be reached in negotiations you agree and hereby submit to the exclusive jurisdiction of the official courts in Canada.
ACCEPTANCE OF THESE TERMS
You acknowledge that you have read this agreement and agree to all its terms and conditions. By using the website or its services you agree to be bound by this agreement. If you do not agree to abide by the terms of this agreement, you are not authorized to use or access the website and its services. You acknowledge and agree that the purchase of social media followers, likes, plays, and views is at your own risk and that Poloxio shall not be liable for any damages resulting from the use of its services. You further agree to indemnify and hold harmless Poloxio and its officers, owners, directors, employees, agents, and affiliates from and against any and all claims, damages, liabilities, costs, and expenses arising from or related to your use of the website or its services.
Refund Policy
All purchases on our website are non-refundable. As a provider of non-tangible irrevocable goods/services, Poloxio.com does not offer refunds. By making a purchase on our website, you acknowledge and agree that all sales are final, and no refunds will be issued. You are responsible for understanding this upon purchasing any service on our website.
You are not eligible to ask for a refund when the order is confirmed. If you encounter any issues in receiving any of our services, please refer to our customer support. It is the customer's responsibility to contact customer support for assistance.
We do not offer refunds for any reason at all, except in the event that we are unable to deliver the service that you purchased due to a problem on our end. We are not responsible if you enter the wrong details, we are also not responsible if you didn't provide the information needed for the order to be delivered.
If you provide incorrect details or fail to provide the information required for the service, we cannot be held responsible for any resulting issues or delays. We will not provide refunds or compensation. If a refund is issued, it may take up to 10 business days to process. Please also note that we do not provide any replacements for any services purchased on our website.
If any issues arise with the delivery of our services, please contact our customer support team for assistance. It is your responsibility to ensure that you provide us with accurate and complete information for the order to be fulfilled. We will not be held responsible for any delays or issues resulting from incorrect or incomplete information provided by you.
We guarantee the stability of the followers, likes, views, and plays for the initial 60 days following your purchase. If you experience any drops during this period, please contact us, and we will promptly refill your order at no additional cost. However, after the initial 60 days, we shall not be held responsible for any further drops or declines in followers, likes, views, or plays.
We can only send refills to the original username / link, if you change your username, then your order will not be eligible for a free refill.
To be eligible for any refill, you should only use our service within the agreed time period. If you use any other similar social media services other than Poloxio at the same time, then your order will not be eligible for a free refill. We record each account start count at the beginning. We carefully monitor the number of followers you have at the beginning of our service. This allows us to refill your followers, starting from that original count. In other words, we can only refill on top of your initial follower number, (start followers count + ordered followers amount only). We will NOT refill if the followers have dropped below the start count of the last order for followers, for the specific account.
Important: By completing a payment on our website, you agree not to initiate a dispute or chargeback against us for any reason. If you do file a dispute or chargeback after placing an order, we reserve the right to terminate any current or future orders and to remove any followers, likes, plays, or views that were delivered to you or your client's social media accounts.
This refund policy is governed by the laws of Canada and any disputes arising from it shall be resolved in accordance with the laws of Canada.
Any questions should be sent to us at Team@Poloxio.com and by using this site, you are bound to accept all past, current, and future terms of service and refund policy...
Email: Team@Poloxio.com